Visits can be booked by calling Reception on 5132 3500 or booking online via Zipline HERE.
Visiting hours remain in place:
9am – 5pm Weekdays
9am – 3pm Weekends
Visiting outside of those hours can be arranged with our Nursing staff
If you have any questions regarding our COVID-19 response or the State Government Directions please contact Jackie Northe firstname.lastname@example.org
Residential aged care workers and residents will be among the first people who can choose to receive a COVID-19 vaccine. This is part of the first phase (Phase 1a) of Australia’s COVID-19 vaccine national roll-out strategy.
The first phase of the vaccine roll-out is due to begin from late February 2021.
As with all other vaccines, valid consent is required before administering each COVID-19 vaccine dose.
Residents and their representatives may choose to talk to a health professional about the benefits and risks of vaccination. This will help to decide if vaccination is suitable.
The following resources will assist in deciding about COVID-19 vaccination:
We will advise of when the vaccine will be available for residents and staff of Margery Cole Residential Aged Care Service and we will communicate any information as soon as we are informed.
During this time we encourage you to maintain regular communication with your friends and loved ones.
Beyond video calls, you can also:
We also ask families and friends to understand that we can only discuss the health of our residents with their nominated representative. The volume of phone calls making general enquires has increased significantly and we want to give you as much information as possible but our Nursing team will only be available to answer calls from the nominated representatives.
Video calls can be booked by calling through to Lifestyle & Wellbeing on (03) 5132 3514 during business hours. The team will walk you through the process of connecting, either by Facebook Messenger or Zoom Meetings, and book in an available time with you.
Regular notices and updates are shared with the family and representatives that have opted in to receive emails or letters. The most recent notices that have been shared to date are also available to be downloaded below. If you would like to sign up to receive these notices or believe you should already be, please contact us via Reception on (03) 5132 3500 or email us at email@example.com