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COVID-19 Noticeboard

Updated Entry Requirements

All people attending a residential aged care service, other than residents, must now have an up to date influenza vaccination in order to be present on the premises.

Aged care providers are required to take all reasonable steps to ensure that these directions are being followed and a person does not enter or remain on the premises if they do not meet the influenza vaccination requirements. There are severe penalties that apply for the individual and for businesses that do not comply.

For more information please see:

Information for families and residents on restricted visits to residential aged care facilities

Restricted Visiting Program

As of the 4th of May 2020, we will be beginning our Restricted Visiting Program. Screening criteria must be met for visitors to be permitted entry to the facility, please refer to the Screening Criteria below for more information.

If you would like to book in a visit, please contact Reception on (03) 5132 3500 during business hours. The team will complete a pre-screening with you over the phone and if possible book in an appropriate time for a visit.

Communication

During this time we encourage you to maintain regular communication with your friends and loved ones. Beyond window visits and video calls, you can also:

Video Calling & Window Visits

We will continue to support our window visiting and video calling programs for those that are not able or no comfortable to meet in person.

Video calls can be booked by calling through to Lifestyle & Wellbeing on (03) 5132 3514 during business hours. The team will walk you through the process of connecting and book in an available time with you.

Window visits can also be booked with Lifestyle & Wellbeing during business hours. As you will need to be on the premises to complete a window visit, the screening criteria to book a visit in are the same as those for in person visiting. This includes providing evidence of a 2020 Influenza Vaccination ahead of, or at the time of your visit.

Outgoing Correspondence

Regular notices and updates are shared with the family and representatives that have opted in to receive emails or letters. All notices that have been shared to date are also available to be downloaded below. If you would like to sign up to receive these notices or believe you should already be, please contact us via Reception on (03) 5132 3500.

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