During this time we encourage you to maintain regular communication with your friends and loved ones.
Beyond video calls, you can also:
We also ask families and friends to understand that we can only discuss the health of our residents with their nominated representative. The volume of phone calls making general enquires has increased significantly and we want to give you as much information as possible but our Nursing team will only be available to answer calls from the nominated representatives.
Video calls can be booked by calling through to Lifestyle & Wellbeing on (03) 5132 3514 during business hours. The team will walk you through the process of connecting, either by Facebook Messenger or Zoom Meetings, and book in an available time with you.
Regular notices and updates are shared with the family and representatives that have opted in to receive emails or letters. All notices that have been shared to date are also available to be downloaded below. If you would like to sign up to receive these notices or believe you should already be, please contact us via Reception on (03) 5132 3500 or email us at firstname.lastname@example.org