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COVID-19 Noticeboard

Visitor Restrictions from 11:59PM 15 July 2021

This page was last updated 16/08/21 as per family correspondence sent 13/08/21.

Latest Update on Visiting

Yallambee acknowledges that this is a very difficult time for many people in our community, and we will continue to support all our residents, families and staff during this challenging time.

Visiting Restrictions

Enhanced restrictions are in place from 11:59pm 15 July until 11:59pm 20 July 2021 across all of Victoria, this remains in place even though regional Victoria is now out of lockdown.
Visitors are not allowed to enter a residential aged care facility during this time period except in the circumstances below:

Applying for Visit Approval

Due to overwhelming requests to visit throughout the daily from multiple family members and friends we need to advise that the following will now be in place to minimise any confusion and to ensure that we are abiding by the strict limitations that are in place for visiting.

We understand that our residents and families may have been receiving inconsistent messaging from internal and external communications around visiting and we apologise for any distress or confusion caused and we now wish to clarify.

We will only accept requests for visits 48 hours in advance, this must be done between the hours of 8am – 4pm on weekdays only. You will receive a response to your request by 4pm that day.

We will only approve requests for visits

Rules for End of Life Visiting

What are the rules for an end-of-life visit or where the resident is ill with a life-threatening condition? The following restrictions apply for visiting a resident with a life-threatening condition or for end-of-life purposes:

We are unable to allow more than two people at a time to visit residents who are on End of Life care, our staff are unable to accommodate any requests for an exemption to this ruling. Our staff will only allow two visitors at a time to enter our home at the same time and they must exit the building before we can allow an additional party of two to enter the home.

We still request that you book in via our reception desk, all visitors must be screened in each time they enter the building – in the after-hours this must be undertaken by the nursing staff.

Excluded Persons

Despite these exceptions, you will not be allowed to visit a care facility if you:

Any visitors who have visited a Tier 2 exposure site should not visit until they return a negative result for COVID-19. They should isolate until they receive their negative result. For more information visit  Case alerts – public exposure sites.

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